Account & Data Deletion

Last Updated: 20 January 2026

MyEasySchool respects users’ privacy and data rights. This page explains how users can easily request the permanent deletion of their account and associated personal data.

This deletion process applies to the MyEasySchool mobile application and platform available on Google Play.

How to Request Account Deletion

Users who wish to delete their account and associated data can do so by following the steps below:

Required Steps:

1. Send an email to:
myeasyschoolhelp@gmail.com

2. Use the subject line:
Account Deletion Request – MyEasySchool

3. In the email body, include:
- The email address used to register or log in to MyEasySchool
- A clear statement requesting account deletion

Note: For security reasons, we may verify ownership of the account before processing the deletion request.

What Data Will Be Deleted

Once an account deletion request is verified and approved, we will permanently delete the following data associated with the user:

  • Account information (such as name, email address, and user ID)
  • Login and authentication records
  • Saved learning progress and activity history
  • Quiz results and performance records
  • App preferences linked to the account
  • Any personal data stored in connection with the user account

After deletion, the account will no longer be accessible.

Data That May Be Retained

In some cases, we may retain limited, anonymized, or non-personally identifiable data for the following purposes:

  • Legal or regulatory compliance
  • Security and fraud prevention
  • System integrity and platform improvement

Any retained data cannot be used to identify an individual user.

Processing Time

Account deletion requests are typically processed within 30 days of receipt.

Once deletion is complete, the data cannot be recovered.

Partial Data Deletion

At this time, MyEasySchool does not support partial deletion of user data without deleting the associated account. To remove personal data, the full account deletion process must be completed.

Children’s Privacy

MyEasySchool is an educational platform intended for secondary school students and above.

We do not knowingly collect personal data from children under the age of 13 without appropriate parental or guardian consent. Parents or guardians who believe their child’s data has been collected may contact us using the details below to request immediate deletion.

Contact Information

If you have any questions about account deletion or data privacy, please contact us directly:

📱 App Name: MyEasySchool
📧 Email:

myeasyschoolhelp@gmail.com